FAQs

Product Questions

VirtualAREMA18 is an online product that includes educational content from the AREMA 2018 Annual Conference from September 17-19, 2018. Online access allows you to view presentations from the meeting, anytime, anywhere. You can view streaming content using your computer, iPhone®, iPad® (iOS 6+) or Android™ (version 4.0+) tablet and smartphone. You may be able to earn PDH credits pending your state's approval.

You can search for presentations by title, sessions or keyword by selecting "Find A Presentation" at the top of the website page.

Sign In Questions

You must have an AREMA account to sign in to the products. If you have an account, click "Sign In" on the top of the page and enter your email address and password that is on file with AREMA.

If you do not have an AREMA account, you can create one by clicking the "Sign In" and following the instructions on that page. Once you have an account, enter your AREMA email address and password.

If you forgot your password, click the "Sign In" link on the top right-hand side of the page and follow the instructions for resetting your password.

To check if you have an AREMA account, please go to AREMA.com and click "Sign In". Sign in with your AREMA username and password.

If you need to create an AREMA account, click on this link on the Sign In Page: Create a new account

Player Features

When you are on the Player page viewing a presentation video, there is a Player Toolbar on the top right side of the player.

player

While on the Player page, move your mouse to the top right corner next to the video that is playing. This icon player will display. Click to make it full screen view and hit "ESC" escape key to make it smaller again. PLEASE NOTE: Do NOT click on the X next to the full screen icon or your video will disappear. To get it back, click on "Source" in the bottom right side of the player, and then "Video 1"

While viewing a presentation video, take notes by clicking on the Notes icon player on the top right corner of the player.

To Add Notes to Presentation Videos:

  1. Click the Notes icon in the toolbar to open the Notes Panel.
  2. Click in the Notes panel and start typing your note.
  3. At the end of each note, press Enter. This will automatically designate your note to the presentation slide playing in the video.

To view notes, start on the My Library Dashboard, and click on "Notes and Bookmarks" in the left side column. You will see a list of all presentation videos that contain notes or bookmarks. Click on the presentation name and when you are in the Player page, click on the Notes Icon. This will display your notes and the associated point in the player they were designated for.

Yes, you can also download your notes from the presentation video by selecting "Download" in the Notes panel. Download is located at the top left of the Notes pane. This generates a text file containing your class notes. View and save the downloaded file.

  1. To bookmark content, you must be viewing a presentation video. Click the Bookmark icon in the Player Toolbar on the top right side.
  2. You will see a confirmation message appear on the bottom of the player that the video was bookmarked at the time you selected. You can continue adding multiple bookmarks to a presentation video.
  3. To view Bookmarks while viewing a presentation video, click on the Notes icon in the Player Toolbar. A Bookmark icon will display and you can click on this icon and it will take you to the location in the video where you added the Bookmark. This allows you to click the bookmark and go to that location in the presentation/video (whichever you selected to bookmark).
  4. You can also view presentations with Bookmarks from the My Library Dashboard by selecting "Notes and Bookmarks" in the left column. A list of presentations with Bookmarks will display and you can navigate to the Player page and follow the instructions above to view your Bookmarks.

To ask a question from the player page:

  1. In the Presentation Tool Bar, click the New Question icon player.
  2. Enter your question text into the New question textbox
  3. Optional: Click the paperclip icon to include an attachment.
  4. Select whether to Reference presentation content to align your question with the exact timing of the video.
  5. Enable the Post anonymously slider to post your response without your name.
  6. Click POST QUESTION.
  7. To see your question, click the Discussion icon player.

AREMA does not endorse the information provided in the Question and Answer sections of the presentations.

To view questions, answers, discussions and to respond to questions, navigate to the Player page.

  1. In the Player Tool Bar, click the Discussions icon player to open the Discussions panel.
  2. The list of questions, answers and discussions will display, along with video timestamps.
  3. Click the question or post you want to respond to. The Questions panel slides to a new panel which allows you to click on "thumbs up or down" to endorse or not endorse a post, click to Bookmark this section, view the slide, and click on RESPOND TO THIS QUESTION.
  4. Enter your response in the text box and click on "Post".
  5. Optional: Click the paperclip icon to include an attachment with your response. Your response will display and you can add additional responses.

AREMA does not endorse the information provided in the Question and Answer sections of the presentations.

While on the player page, you have new Playback that controls the play/pause button, fast forward, and rewind - each click moves the playback 10 seconds in either direction; click and hold to fast forward through playback). You can also click on any location in the playback bar to move the playback to that location.

The Settings icon player allows changes to playback quality and speed controls. If the video isn't clear and/or your network connection is a problem, you can switch to lower quality playback (or switch back to high definition if applicable) by clicking on the Setting Gear icon, selecting quality, and then selecting a different numerical setting.

You can view the presentation videos at up to 2x speed or as low as half speed. Click on the Setting icon and then click in the Speed box and select a playback speed in quarter intervals. Once clicked, the speed is automatically adjusted and the box will close.

At this time, this icon player located at the bottom, right side of the player, isn't functional. Please do not click on the icon.

On the Player Page, near the bottom of the screen, there is an option to download a PDF of the speaker slides and MP3. Click on either PDF or MP3 to download the files for that presentation.

On the Player Page, near the bottom of the screen, click on "Add to Playlist" to add to an existing Playlist. On the "Add to Playlist" click on "Add New Playlist" to create a new playlist.

To view and access your Playlists, start on the My Library Dashboard and click on "Playlists" in the left side column. This will display your playlists. Click on the "playlist name" to display the videos within the playlists.

On the Player Page, near the bottom of the screen, click on the number by the star rating player . This will display rating options. Click on the "Rate It" button and select the number of stars to rate the video. Click the "Submit review" button.

Mobile Questions

You can use your iPhone, iPad or Android mobile devices to view the presentation videos. To access the videos on your mobile device, please log in. You will be automatically directed to "My Library Dashboard." Click on a meeting and the "View Presentations" button. Follow the easy navigation and selections to view presentation videos and claim PDH credits. You can also add an icon on your home screen by following the instructions presented by the device you are using.

The VirtualAREMA website is mobile responsive, however there are several player features not available on your mobile phone. The mobile phone experience at this time does not allow questions, discussions or bookmarking. To use these features please access the content on a tablet or a computer.

Videos are streamed via your mobile device and cannot be downloaded.

To add an icon for this website on your iPhone or iPad, select the + symbol at the bottom of the screen, and then select "Add to Home Screen". An icon will be created so that you can easily access this site in the future.

PDH Questions

You earn PDH credits for presentations viewed for the OnDemand product, using your computer, iPad® or Android™ tablet and smartphone.

PDH credits are offered. To earn credits, watch complete presentations and follow the easy-to-use onscreen prompts.

Presentations marked with "PDH" in the corner of their thumbnail are available for earning credits. The dates are noted on the PDH page. To earn credits, log in, click on "My Library Dashboard" and select "PDH Activities" in the left column. Select the meeting name. The list of presentations offering PDH credits and the progress you have made will display. Click on a presentation name to begin or to continue earning credits. Use the Activity Steps navigation selection on the left side of the screen to move from step to step.

Yes, you can earn credits from watching content on mobile devices.

From the "My Library" dashboard, click on PDH Activities under the PDH section on the left lower side of the screen.

To access your certificates, click the PDH Activities dropdown tab under "My Library" and then select "Certificates" in the bottom left column.

State specific forms can be found here.

For questions regarding PDH forms please contact Desirée Knight at dknight@arema.org.